What to do
- Hang up. Do not press 1.
- Do not read the code aloud, type it into the keypad, or send it to anyone who contacts you.
- Open the Venmo app yourself. Do not use a phone number or link from the call.
- In the Venmo app, change your password and remove any remembered devices you do not recognize.
- If you already shared the code, contact Venmo support from inside the app: open Me, then Settings, then Get Help, then Chat With Us, and ask for an agent.
What this alert does not establish
- This warning is based on one direct report. It does not say how many people received the call, whether anyone lost money, or when the calls started.
- No scam phone number or website is listed, because none was shown.
- The picture is a real Venmo security-code text. The code is covered. The text itself is not the scam.
- The message time says Today. That is not a calendar date, so this alert does not give a first-seen date.
- Callers may use different words. Venmo's login guidance still applies: Venmo will never ask for the six-digit code on a phone call.
Share this warning
This alert is also on WatchOut, our shareable alert feed, with one-tap sharing and free email alerts.
