- Is it really free?
- Yes. There is no cost, no account, and no login. We are a nonprofit and this is the work we exist to do.
- Do we need permission to hand these out?
- No. Print them, copy them, put them in your newsletter, hand them to whoever needs them. If you change the wording, please do not change the safety advice itself.
- Can we add our own name and phone number?
- Yes, and we would rather you did. Most pages have a marked space for your organization, your contact person, and the local help lines people should call. Fill those in before you print.
- Do we have to tell you anything about the people we serve?
- No. Never send us names, private messages, screenshots, or case notes. We do not want them and we do not need them. Ask us general questions any time.
- What if we need large print, or do not have a printer?
- Tell us. Large print is on the way for the pages older readers use most. If printing is a problem, we will talk through what else works, like your newsletter or a page on your own website.
- What if someone has already lost money?
- Use your own support and reporting routes first, and their bank. We are not a crisis line, a bank, a lawyer, or the police. We can give you a page that walks someone through the first steps.