Cybersecurity Reach Foundation
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Draft — pending CSRF review. This is source copy. It has not been through editorial, safety, and link review, so do not print or distribute it to a community yet.

Guide

If It Already Happened

Immediate steps after someone clicked, shared information, installed something, or sent money.

For
All partners
Status
Draft, pending review
Version
Set at review

You are not the first person this has happened to, and it is not your fault. Act quickly, but do not panic.

If you clicked a link

Close the page. Do not enter more information. If you entered a password, change it from a device you trust and turn on two-step verification.

If you shared a password or one-time code

Change the password immediately through the official app or website. Contact the service through a trusted channel and tell them what happened.

If you sent money or card details

Contact your bank, card company, or payment provider immediately using a trusted number. Tell them you think you have been scammed.

If you shared identity documents

Contact the relevant official identity-fraud service for your country and follow its instructions.

If you feel unsafe or are being threatened

Contact your local emergency, safeguarding, or law-enforcement service. Your organization can help you find the right local support.

Remember

Do not continue talking to the scammer. Do not pay anyone who promises to recover your money for an upfront fee.

Local help

Organization, local service, contact
[PARTNER NAME / LOCAL SERVICE / CONTACT]

This is general safety information. Replace the local placeholders and check the advice against the partner's country before distributing it.

Before you distribute this

  • Use it: Add your local support and reporting details before printing.
  • Replace every bracketed placeholder with your organization's own details.
  • Check the recovery and reporting advice against your own country and services. Do not hand out advice written for somewhere else.
  • Open every web address yourself before printing it.
  • Current warnings live at watchout.report. Check the date on anything time-sensitive.
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Cybersecurity Reach Foundation · cybersecurityreach.org · Current warnings: watchout.report

General safety information. CSRF is not a crisis, legal, banking, safeguarding, or law-enforcement service.